Tips per attivare funzionamento Remote Assistance e Offer Remote Assistance

Ecco alcuni articoli, workaround che possono risulstare utili nel caso di risoluzione di problemi connessi alla remote assistance/offer remote assistance:

1) HOW TO: Attivare Assistenza remota in Windows XP

2) Enable Remote Assistance (Windows XP) Popular

The Remote Assistance feature is a convenient way for an administrator to remotely connect to a computer and with permission view the screen, move the mouse, use the keyboard and chat online.

Open you registry and find the key below.

To Enable Remote Assitance

Create or modify the following DWORD values:

AllowTSConnections set it to "1"

fDenyTSConnections set it to "0"

fAllowToGetHelp set it to "1" To Disable Remote Assitance
Create or modify the following DWORD values:

AllowTSConnections set it to "0"

fDenyTSConnections set it to "1"

fAllowToGetHelp set it to "0" 

Restart Windows for the changes to take effect.

		(Default)	REG_SZ	(value not set)
		AllowTSConnections	REG_DWORD	0x00000001 (1)
		fDenyTSConnections	REG_DWORD	0x00000000 (0)
		fAllowToGetHelp	REG_DWORD	0x00000001 (1)

	HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal...

Registry Settings

System Key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server]
Value Name: AllowTSConnections, fDenyTSConnections, fAllowToGetHelp
Data Type: REG_DWORD (DWORD Value)

3) http://support.microsoft.com/?scid=kb%3Ben-us%3B306045&x=11&y=10

• You may receive the following error message:
  Remote Assistance connection could not be established because the invitation was either expired or was canceled.
• You may be prompted with the Log On to Windows dialog box, instead of having Remote Assistance log on automatically. 
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
• 
  Value name: DontDisplayLastUserName
  Data type: REG_SZ
  Value Data: 0