The program Explorer.EXE version 6.1.7600.16450 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 98c
Start Time: 01ced605f3f95e5c
Termination Time: 60000
Application Path: C:\Windows\Explorer.EXE
Report Id:
Here is a Microsoft KB2694911 Base Article full dedicated to this issue:
https://support.microsoft.com/en-us/kb/2694911
Method 1: Run the SFC scan and check if it fixes the issue:
Method 2: Boot into safe mode and check if issue persists:
If issue does not persist in safe mode then, I would suggest you place the computer in clean boot and check for the conflicting drivers or software:
Note: place the computer to usual startup by following the step 7 from the above link.
Method 3: I would also suggest you create a new user account and check if it helps:
If issue does not persist from new user account then I would suggest you fix the corrupted profile by following the below link.
Also refer: http://support.microsoft.com/kb/976972
Method 4: There could be some spyware and virus and in this case utilize some antivirus/tools that you find on this blog
Method 5: You installed some software that creates some problems, please restore you system to a precedent system restore point
Method 6: Disable some plugin or dll that creates problem in Explorer, you can read this blog article:
http://www.alessandromazzanti.com/2014/02/tips-explorer-crash-how-to-solve.html
Method 7:
Sometimes faulty RAM (Random-Access Memory) can cause intermittent problems within Windows. Use the Windows Memory Diagnostics Tool by clicking Start, type Memory Diagnostics and select the result in the list. When the Windows Memory Diagnostics Tool window appears, choose Restart now and check for problems (recommended).
Method 7: Perform a clean Boot :
https://support.microsoft.com/en-us/kb/929135
Method 8: This problem could be related to video card drivers/software problem, in this case it would be fine to reinstall them or change GPU that is used in this moment (internally or GPU)
Outdated or corrupt video drivers can cause Windows Explorer to stop working. Downloading and installing the latest video driver can solve many of these issues. You can do this from using Windows Update or by visiting your system manufacturer’s website or by contacting them directly.
For more information on updating your drivers, see the following content on the Microsoft website:
[update 2016.06.07]
You can use ShellExView program to disable dll or plugin in Internet Explorer that causes problems:
http://www.nirsoft.net/utils/shexview.html
You can use ShellExView program to disable dll or plugin in Internet Explorer that causes problems:
http://www.nirsoft.net/utils/shexview.html
