1.)Fix Microsoft Windows Update Issues
https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
To speed up troubleshooting you can download this .cab
http://go.microsoft.com/fwlink/?LinkId=231149
2.) Otherwise you could follow this article and manually reset it:
How do I reset Windows Update components
https://support.microsoft.com/en-us/kb/971058
Here they are some parts:
Windows 8.1, Windows 8, and Windows 7
The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article.
learn moreThis troubleshooter fixes many problems. | Run now |
3.) If you need to install latest windows update agent:
perating system | Update |
---|---|
All supported x86-based versions of Windows 8 (KB2937636) | Download the package now. |
All supported x64-based versions of Windows 8 (KB2937636) | Download the package now. |
All supported x64-based versions of Windows Server 2012 (KB2937636) | Download the package now. |
Stand-alone packages for Windows 7 SP1 and Windows Server 2008 R2 SP1
The following files are available for download from Windows Update.Operating system | Update |
---|---|
All supported x86-based versions of Windows 7 SP1 | Download the package now. |
All supported x64-based versions of Windows 7 SP1 | Download the package now. |
All supported x86-based versions of Windows Server 2008 R2 SP1 | Download the package now. |
All supported x64-based versions of Windows Server 2008 R2 SP1 | Download the package now. |
All supported Itanium-based versions of Windows Server 2008 R2 SP1 | Download the package now. |
More details:
https://support.microsoft.com/en-us/kb/949104
Otherwise:
To obtain version 7.4.7600.226 of the Windows Update Agent, click one of the following links as appropriate for the operating system:
More details:
https://support.microsoft.com/en-us/kb/946928
Otherwise:
To obtain version 7.4.7600.226 of the Windows Update Agent, click one of the following links as appropriate for the operating system:
x86-based versions of Windows
Download the WindowsUpdateAgent30-x86.exe package now.x64-based versions of Windows
Download the WindowsUpdateAgent30-x64.exe package now.Itanium-based versions of Windows
Download the WindowsUpdateAgent30-ia64.exe package now.
More details:
https://support.microsoft.com/en-us/kb/946928
4.) Run this second Microsoft fix it:
[APPENDIX]
Manually reset Windows Update components
To reset the Windows Update components, follow these steps:
- Open a command prompt. To do this, use one of the following methods, depending on your version of Windows:
- Windows 8.1 and Windows 8: From the Start screen, swipe in from the right side to display the charms, select Search, and then search for cmd. (Or, if you are using a keyboard and mouse, type cmd at the Start screen.) In the search results, press-and-hold or right-click Command Prompt, and then select Run as Administrator.
- Windows 7 and earlier versions: Press the Windows logo key + R, type cmd in the Run box, and then press Enter. Right-click cmd, and then select Run as Administrator.
- Stop the BITS service, the Windows Update service, and the Cryptographic service. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
- net stop bits
- net stop wuauserv
- net stop appidsvc
- net stop cryptsvc
- Delete the qmgr*.dat files. To do this, at a command prompt, type the following command, and then press Enter:Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
- If this is your first attempt at resolving your Windows Update issues by following the steps in this article, you should skip step 4 and go to step 5. You should follow step 4 at this point in the troubleshooting only if you cannot resolve your Windows Update issues after you follow all steps except step 4. (Step 4 is performed by the "Aggressive" mode of the Fix it Solution that was mentioned earlier.)
- Rename the softare distribution folders backup copies. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
- Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
- Ren %systemroot%\system32\catroot2 catroot2.bak
- Reset the BITS service and the Windows Update service to the default security descriptor. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
- Rename the softare distribution folders backup copies. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
- cd /d %windir%\system32
- Reregister the BITS files and the Windows Update files. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
- regsvr32.exe atl.dll
- regsvr32.exe urlmon.dll
- regsvr32.exe mshtml.dll
- regsvr32.exe shdocvw.dll
- regsvr32.exe browseui.dll
- regsvr32.exe jscript.dll
- regsvr32.exe vbscript.dll
- regsvr32.exe scrrun.dll
- regsvr32.exe msxml.dll
- regsvr32.exe msxml3.dll
- regsvr32.exe msxml6.dll
- regsvr32.exe actxprxy.dll
- regsvr32.exe softpub.dll
- regsvr32.exe wintrust.dll
- regsvr32.exe dssenh.dll
- regsvr32.exe rsaenh.dll
- regsvr32.exe gpkcsp.dll
- regsvr32.exe sccbase.dll
- regsvr32.exe slbcsp.dll
- regsvr32.exe cryptdlg.dll
- regsvr32.exe oleaut32.dll
- regsvr32.exe ole32.dll
- regsvr32.exe shell32.dll
- regsvr32.exe initpki.dll
- regsvr32.exe wuapi.dll
- regsvr32.exe wuaueng.dll
- regsvr32.exe wuaueng1.dll
- regsvr32.exe wucltui.dll
- regsvr32.exe wups.dll
- regsvr32.exe wups2.dll
- regsvr32.exe wuweb.dll
- regsvr32.exe qmgr.dll
- regsvr32.exe qmgrprxy.dll
- regsvr32.exe wucltux.dll
- regsvr32.exe muweb.dll
- regsvr32.exe wuwebv.dll
- Reset Winsock. To do this, at a command prompt, type the following command, and then press Enter:netsh winsock reset
- If you are running Windows XP, you have to configure the proxy settings. To do this, at a command prompt, type the following command, and then press Enter:proxycfg.exe -dIf you are running other versions of Windows, at a command prompt, type the following command, and then press Enter:netsh winhttp reset proxy
- Restart the BITS service, the Windows Update service, and the Cryptographic service. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
- net start bits
- net start wuauserv
- net start appidsvc
- net start cryptsvc
- Windows Vista only: Clear the BITS queue. To do this, at a command prompt, type the following command, and then press Enter:bitsadmin.exe /reset /allusers
- Install the latest Windows Update Agent.
- Restart the computer.