Restarting the Management agents on an ESXi or ESX host (1003490)
Symptoms
- Cannot connect ESXi/ESX to VirtualCenter/vCenter Server
- Cannot connect directly to the ESXi/ESX host from the VMware Infrastructure Client / vSphere Client
- Cannot stop or start a virtual machine
- A virtual machine is shown as running in vCenter Server when it is not
- vCenter Server displays the error:
Virtual machine creation may fail because agent is unable to retrieve VM creation options from the host
Steps that I utilized:
Restarting the Management agents on ESXi
To restart the management agents on ESXi:
From the Direct Console User Interface (DCUI):
- Connect to the console of your ESXi host.
- Press F2 to customize the system.
- Log in as root.
- Use the Up/Down arrows to navigate to Restart Management Agents.
Note: In ESXi 4.1 and ESXi 5.0, 5.1, 5.5 and 6.0 this option is available under Troubleshooting Options. - Press Enter.
- Press F11 to restart the services.
- When the service restarts, press Enter.
- Press Esc to log out of the system.
