I am taking note, on blog, about Cisco ISE procedure that is necessary, to be followed, in case admin password expired/do not work properly
Consider that you should, proceed to https Ise Admin password account reset too.
Application reset-passwd ise admin
After Cisco ISE Server reboot, through vmware/HyperVisore console, you should check that all services are up and running, using this command
Show application status ise
Finally, after password reset, you should save Cisco ISE running config.
Copy running-config startup-config